Case Study

Without District360

• Manual Donor Processes Consumed Excessive Time: Managing donations manually was tedious, requiring staff to constantly record, track, and review data. This often led to errors, inconsistencies, and inefficiencies in managing donor relationships.
• Inefficient Payment Processing: Georgetown BID struggled with a payment system that lacked automation and required significant manual oversight. Tracking donations and memberships was challenging, leading to delayed and missed payments, reconciliation errors, and frustration among staff and donors.
• Lack of Real-Time Insights: The team lacked immediate access to donor and financial data without an integrated system. They had to rely on outdated reports, making it difficult to assess financial standing and track key donor metrics in real-time.
• Time-Consuming Member Communication: Communicating with donors about renewals, donations, and updates was a manual and labor-intensive process. This led to delays in outreach, missed renewals, and difficulties in ensuring donors were informed of important updates.

With District360

• Automated Membership & Donor Enrollment: By integrating the website with Salesforce, donor and membership enrollment was fully automated, significantly reducing administrative work and minimizing errors.
• Seamless Payment Processing with Stripe Integration: Georgetown BID now processes payments securely and efficiently with Stripe integration. The team can track and manage transactions directly through their website, ensuring smooth financial operations.
• Real-Time Reporting & Financial Tracking: Instant access to transaction insights allows the BID to monitor financial performance in real-time. This enables data-driven decision-making and more efficient resource allocation.
• Effortless Communication with Mailchimp Integration: Email automation through Mailchimp enables the team to send reminders, newsletters, and important updates seamlessly. Donors and members now receive timely notifications about renewals, donations, and events without manual intervention.