Case Study

Before District360

• Spreadsheets That Couldn’t Keep Up: TLCBD relied on spreadsheets to track over 800 properties and 500 owners. Only one person could edit at a time, and sometimes changes were lost or outdated. It was hard to stay aligned as a team.
• Unclear Outreach and Tracking: There was no way to know who had contacted whom or what property owners were thinking. If someone had already spoken to a stakeholder, others wouldn’t know unless they asked. Important context got lost along the way.
• No Clear Picture of Progress: Without live reports or dashboards, the team couldn’t easily see how close they were to reaching their 30 percent goal. Everything had to be calculated manually, which slowed things down and made errors more likely.

After District360

• Team-Wide Transparency and Access: Now, everyone on the team can view and update information in real time. No more version control issues. No more lost edits. Just clean, shared data that’s always up to date.
• Renewal Campaign Dashboard: TLCBD uses a custom campaign dashboard that shows how close they are to important milestones. It’s a quick and visual way to track progress without needing to crunch numbers manually.
• Smarter Vote Tracking: District360 calculates votes automatically and gives the team a full view of who holds the most influence. This helps them prioritize outreach where it matters most.
• Better Organization and Outreach: The built-in activity tracking keeps a record of every interaction. Team members can see who connected with which owner, what was said, and what the response was. No more missed follow-ups or duplicate efforts.
• Clean, Clutter-Free Database: Renewal-specific fields can be hidden when not needed, helping TLCBD keep its data clean and focused. And when the next renewal cycle comes around, it’s easy to bring them back.