Features

Property Management

Ditch unmanageable spreadsheets

View all property details in a single record containing data currently maintained in cumbersome spreadsheets. In District360, all relevant information for every property is easily visible in one organized entry with elements visible from other tabs. Plus, the contents of your entire spreadsheet are completely searchable in District360!

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Business Directory Management

Automatically update website content

Keep your online business directory automatically updated when District360 is connected to your website. No more juggling changes to your website listings with those in your CRM separately. You can choose which properties and businesses to list and which to omit and what details to include for each one.

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Contact Management

Effortlessly manage contact communications

Quickly and easily find key contacts for targeted communications by labeling each stakeholder with their role. Automatically record all interactions with contacts when District360 is connected to your email and/or your district’s Mailchimp account. 

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Public Asset Management

Easily organize Public Assets

Inventory and map out all of your public assets in District360. From bike racks to recycling bins to street pole banners and wayfinding signs, the easily accessible status of each of these allows your team to connect the right vendors, city agencies, and property owners to the appropriate assets, maintain your own inventory and track necessary upkeep.

Service Request / Cases Management

Efficiently manage street-level operations

Manage your Clean and Safe Team’s work directly inside District360. Capture all of your service requests and work orders in your core District360 CRM and tie those metrics back to the properties and parcels in your district. Easily translate your team’s work into a story of the value provided to each of your stakeholders and do it all from a central dashboard visible across your team.

311 Integration

Conveniently track 311 data

Using our award-winning 311 integration feature, your team can submit service requests instantly to your city from District360 and track their progress from one place instead of juggling external city systems or unwieldy spreadsheets. Requests can be attached to any asset or property within the ecosystem and metrics can be added to your team’s dashboard for convenience.

Meeting & Board of Directors Management

Automate meeting planning
Automate board and committee meeting planning with the District360 Meeting Management feature. Meeting details are contained in the CRM and with RSVP and attendance tracking, you’ll know in real time, who plans to come, who actually attends, and when you’ve reached a quorum. By capturing all meeting details in one place, you can print the record and follow-up with speakers and attendees with the click of a button.

Major Initiatives Management

Readily track and share major initiatives

In District360, you can connect contacts, accounts and properties so that all stakeholders are informed on the progress of major initiatives and projects over long periods of time. Upload important documents, include relevant correspondence, track related activities, and give your team a full picture and status update at any time.

Renewal Management

Carefully track stakeholder sentiment (and petition and voting status) and strategically manage the renewal process. Renewal years are some of the most stressful times for business districts, but with a few enhancements in your District360 CRM, the process can be much easier. Align all of your property, ownership, and vote calculations into one central platform. Create custom campaigns to organize and manage outreach, prioritizing high-value voting targets. Sharable dashboards and reports with up to minute tabulations provide transparency into strategic engagement.

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Google Business Info Integration

Enjoy the convenience of Google

With the Google integration, you can view business information inside District360 without having to open additional windows or tabs. Easily access hours of operation, businesses coming soon or closed permanently, and other information on a Google business listing in a dedicated area inside District360. This information can also be used to build reports and promptly answer frequently asked questions with the most up to date information.

Field Services Mobile App

Stay connected with the mobile app

The District360 mobile app pulls the power of the entire CRM into a streamlined interface. Street operations teams are able to log updates from anywhere providing operations managers with real-time status information on street-level activities at all times.

Board Election Management

Automate board elections

With the Board Election Management feature in District360, you can manage the entire slate, roster and voting process. Create your ballot and send it to relevant stakeholders for online voting directly from District360 so votes are captured and tallied automatically.

Membership Management

Maximize your district revenue with memberships and manage them with a custom tab directly in your CRM. Connect and relate member data with your stakeholder records for the most accurate and complete information of community members. Website and donation platform integration provides a quick and easy way for members to submit their dues online while customized, automated alerts let you know when a membership is about to expire. Data-rich reporting puts all past and present member data at your fingertips so you can quickly and easily leverage this valuable benefit to your community.

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