CRM Platform
Properties, contacts, assessments, board governance, businesses, vacancy tracking, and district reporting.
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Customers
75+ downtown districts and place management organizations
District360 serves BIDs, downtown partnerships, DDAs, Main Street programs, and place management organizations across the United States and Canada. From 2-person teams to 200-person downtown partnerships, the platform adapts to how each organization works.
75+ active district customers9+ years serving the place management industry150+ team members globallyIDA Sponsor, Member, and Pinnacle Award winner
Districts across North America
District360 customers span major metros, mid-size cities and smaller communities across the United States and Canada.
District sizes we serve
From small Main Street programs to large downtown partnerships
Small Districts
2 to 10 team members. Main Street programs, small BIDs, and volunteer-driven organizations. Grant or membership funded. Lean teams managing multiple roles.
Mid-size Districts
10 to 50 team members. BIDs, downtown partnerships, and DDAs with dedicated staff for operations, economic development, marketing, and administration.
Large Districts
50 to 200+ team members. Major downtown partnerships with ambassador teams, multiple departments, complex governance, and significant assessment revenue.
Customer outcomes
What districts achieve with District360
Minutes
to prepare board reports that used to take three to four days of manual assembly
$33,138
in missed assessment revenue recovered through better property and ownership data
63.8%
increase in downtown occupancy tracked and reported to the board and city
0
spreadsheets needed for properties, contacts, assessments, and board governance
1 SYSTEM
replaced 5+ disconnected tools connecting all departments and programs
Organization types we serve
Every type of downtown and place management organization
Business Improvement Districts
Business Improvement Areas
Place Management Organizations
Downtown Development Authorities
Special Improvement Districts
Community Benefit Districts
Main Street Programs
Downtown Alliances
Downtown Partnerships
Time on the ground with district teams
Sridhar Ramamoorthy (left) and Jennifer at the Center City District office.
Sridhar Ramamoorthy (left) and Jennifer at the Center City District office.
Building strong partnerships
Supporting district operations
Working together for success
Dedicated to district excellence
Four products. One connected system.
Most districts start with the CRM Platform and expand over time. Every product shares data. No separate databases or manual syncing.
D360 Streets
Ambassador patrol tracking, service requests, checkpoint verification, and real-time operations dashboards.
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D360 MemberHub
Membership tiers, dues collection, renewal campaigns, branded member portal, and sponsorship tracking.
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District website design, development, and CRM-connected business directories, events, and available spaces.
Explore75+Active
districts
9 yearsDistrict-specific
development
5.0AppExchange
rating
IDASponsor &
member
PinnacleIDA Award
Frequently asked questions
District360 currently serves 75+ active downtown districts and place management organizations across the United States and Canada.
Districts range from 2-person Main Street programs to 200-person downtown partnerships. The platform adapts to your organization's size, structure, and needs. You do not need dedicated IT staff to manage it.
BIDs, BIAs, downtown partnerships, downtown development authorities, special improvement districts, community benefit districts, Main Street programs, and other place management organizations.
Customers are located across the United States and Canada. The platform serves major metros, mid-size cities, and smaller downtowns.
Most districts start with the CRM Platform, which includes properties, contacts, assessments, board governance, businesses, and reporting. From there, districts add D360 Streets, D360 MemberHub, or D360 WebSuite based on their priorities.
Yes. We can connect you with current customers who can share their experience. Schedule a demo and let us know you would like a customer reference.
Most districts are live within 2 to 4 weeks. Implementation includes discovery, data import, platform setup, training, and go-live support.
The CRM Platform is available through two subscription tiers. The Growth plan is $4,800 per year. The Starter plan is $1,800 per year. Managed services, training, and ongoing support are available at $100 to $175 per hour. Schedule a demo to discuss which plan fits your district.
Managed services, help desk access, regular check-ins, and additional training continue after launch. You are never on your own after go-live.
Visit the Insights page for more customer stories, district case studies, and measured outcomes from organizations using District360.
See how District360 supports marketing and communications teams
We will walk through contact segmentation, email integration, sponsorship tracking, event coordination, and engagement reporting using examples from districts like yours.
