D360 Streets
The mobile app and operations dashboard for ambassador teams. Patrol tracking, service requests, checkpoint verification, quality of life reporting, and real-time field visibility.
Explore
For Operations & Public Space Leaders
You manage the most visible part of the district
As an operations or public space leader, you are responsible for clean, safe, and outreach programs that directly affect how the district is experienced by businesses, visitors, and stakeholders. You manage ambassador teams, respond to service requests, maintain public assets, and report on program performance to your executive director and board.
Most of that accountability depends on data you do not have. Ambassador activity is logged on paper or not at all. Service requests live in email. Patrol coverage is estimated, not measured. When the board asks what your team accomplished, the answer is based on memory.
When Accountability Becomes Guesswork
Most of that accountability depends on data you do not have. Ambassador activity is logged on paper or not at all. Service requests live in email. Patrol coverage is estimated, not measured. When the board asks what your team accomplished, the answer is based on memory.
Service requests are managed through email and paper
Requests come in through calls, emails, and walk-ups. There is no shared system for logging, assigning, tracking, or resolving cases. Follow-up depends on individual staff memory.
Reporting is based on estimates, not data
When the board or executive director asks how many service requests were resolved, how much of the district was patrolled, or what the team accomplished this month, the answer is often an approximation.
Public assets are tracked informally
Benches, lights, planters, signage, and trash receptacles are cataloged in spreadsheets or not tracked at all. Maintenance history, condition, and location are difficult to manage consistently.
Ambassador activity is hard to track
You know your team is out in the district, but you cannot see where they are, what they are doing, or how much of the district they have covered. Patrol data is logged manually or not tracked at all.
Operations data is disconnected from the rest of the district
Service requests are not connected to properties. Ambassador activity is not connected to stakeholders. When a property owner asks what has been done near their building, finding the answer takes time.
The tools operations and public space leaders rely on every day
D360 Streets is a mobile app for ambassador teams and a real-time dashboard for supervisors and operations leaders. It connects to the District360 CRM so service data ties to properties, contacts, and district reporting.
Track ambassador patrol coverage in real time
See where ambassadors are, which block faces they have covered, and which areas need attention. Patrol route playback shows exactly where your team has been. Checkpoint verification confirms that key locations were visited.
Log and resolve service requests from the field
Ambassadors log service requests, quality of life interactions, and work orders directly from the mobile app. Cases are assigned, tracked, and resolved with timestamps, photos, and location data.No more paper forms or email threads.
Report on program performance with real data
Dashboards showing service requests resolved, ambassador activity, patrol coverage, quality of life interactions, and response times. Export for board packets and leadership updates. Updated in real time.
Manage public assets and maintenance history
Catalog every public asset in your district: benches, lights, planters, signage, trash receptacles. Track location, condition, installation date, and maintenance history. Connect assets to service requests and properties.
Track safety and hospitality, social service outreach, and clean team activity
Separate activity types for safety and hospitality ambassadors, social service outreach teams, and clean teams. Track interactions, cases, and outcomes by program so you can report on each independently.
Connected to properties, contacts, and district reporting
Service requests tie to property records. Ambassador activity ties to block faces and locations. When a stakeholder asks what your team has done near their building, the answer is in the system. Operations data feeds into the same dashboards your executive director uses.
Want to see what this looks like for your district?
We can walk through board reporting, assessment data, stakeholder management, and district dashboards using examples from districts like yours.
What operations leaders actually use the platform for
On any given day, here is how an operations leader uses D360 Streets and the District360 dashboard.
01
Check patrol coverage and team deployment
See which ambassadors are active, which block faces have been covered, and which areas still need attention. Adjust deployment if needed.
02
Monitor service requests in real time
New requests come in from the field with photos and location data. Assign cases, track progress, and verify resolution without leaving the dashboard.
03
Pull up activity near a specific property
A property owner called about an issue near their building. Pull up the address and see every service request, ambassador visit, and quality of life interaction logged in that area.
04
Review program performance and prepare reports
Total service requests resolved, patrol coverage percentage, quality of life interactions, and response times. Export for the executive director or board packet.
The operations data your board and leadership actually ask for
Every report updates automatically with live data from the field.
Patrol coverage by block face
Service requests logged and resolved
Quality of life interactions
Ambassador activity by team and shift
Public asset condition and maintenance
Checkpoint verification and compliance
Response times and resolution rates
Social service outreach activity
Before D360 Streets, we could not tell the board exactly how much of the district our ambassadors covered or how many service requests were resolved. Now we have that data in real time. It changed how we manage the team and how we report to leadership.
Director of Operations · Downtown BID
D360 Streets connects to the full district platform
D360 MemberHub
Member businesses and stakeholders are contacts in the same CRM. When a member reports an issue, the service request connects to their record and their property.
Explore
CRM Platform
Properties, contacts, assessments, and district reporting. Service requests from D360 Streets connect to property records so operations data ties to the rest of the organization.
ExploreD360 WebSuite
Publish clean and safe metrics, public safety dashboards, and program impact data on your district website. Show stakeholders what your team is doing.
ExploreFrequently asked questions
D360 Streets is the mobile app and operations dashboard within the District360 platform. It is designed for ambassador teams working in the field and the supervisors and operations leaders who manage them. Ambassadors use the mobile app to log activity, service requests, and quality of life interactions. Supervisors and leaders use the dashboard for real-time visibility into patrol coverage, team performance, and program reporting.
D360 Streets tracks ambassador patrol coverage by block face in real time. You can see which areas have been covered, which checkpoints have been verified, and which parts of the district still need attention. Patrol route playback lets you review where an ambassador has been during a shift. Coverage data feeds into dashboards and reports automatically.t
Yes. Ambassadors log service requests, quality of life interactions, and work orders directly from the D360 Streets mobile app. Each entry includes location data, timestamps, photos, and case details. Cases are assigned, tracked, and resolved within the system.
Yes. D360 Streets supports separate activity tracking for safety and hospitality ambassadors, social service outreach teams, and clean teams. You can report on each program independently: service requests by type, interactions by team, patrol coverage by program, and outcomes by category.
Service requests in D360 Streets connect to property records in the District360 CRM. Ambassador activity ties to locations, block faces, and properties. When a stakeholder asks what your team has done near their building, the answer is connected to their property, their contact record, and their communication history.
Yes. Dashboards track patrol coverage, service requests resolved, ambassador activity, quality of life interactions, response times, and program outcomes. Reports update automatically with live data and can be exported for board packets, city presentations, and stakeholder updates.
Yes. You can catalog every public asset in your district with location, condition, installation date, and maintenance history. Assets connect to service requests so you can track issues, repairs, and replacement history over time.
No. D360 Streets works on standard smartphones. Ambassadors use the mobile app on their existing phones. No specialized hardware is required.
Yes. When paired with D360 WebSuite, you can publish clean and safe metrics, public safety dashboards, and program impact data on your district website. This helps communicate the value of your operations programs to stakeholders and the community.
Most districts are live with D360 Streets within 2 to 4 weeks. Implementation includes discovery, setup based on your team structure and patrol areas, mobile app deployment, training for ambassadors and supervisors, and go-live support.
District360 works for your whole organization
Economic Development Leaders
Property data, vacancy tracking, tenant pipeline, and occupancy reporting
Learn more
Marketing and Communications Teams
Contact segmentation, targeted outreach, email integration, and engagement
Learn more
Presidents and Executive Directors
Board reporting, stakeholder oversight, and district performance
Learn more
See how D360 Streets supports operations leaders
We will walk through ambassador tracking, service request management, patrol coverage, quality of life reporting, and real-time dashboards using examples from districts like yours.
