Log activity from the sidewalk, not the office
White-labeled iOS and Android app with your branding and service types. Icon-heavy interface designed for gloved hands. Cleaning, safety, outreach, and maintenance teams each see their own view.
D360 Streets
The public space operations platform for clean, safe, and outreach teams
D360 Streets gives ambassadors a mobile app, supervisors real-time patrol visibility, and leadership the reporting they need. Every activity connects back to properties, businesses, contacts, and district reporting through the District360 CRM.
4 to 100+ ambassadorsNo per-ambassador costiOS and AndroidConnected to District360 CRM
What would you want to see in a demo?
- How ambassador patrol tracking works
- How service requests are logged in under 30 seconds
- How dashboards update automatically
- How field data ties back to properties and stakeholders
Your team is doing the work. You just cannot prove it.
Ambassadors handle hundreds of interactions every week. The work gets done. But without photos, locations, timestamps, and property-level data, the evidence never makes it to your board or stakeholders.
Reporting pulls ambassadors off the streets
Ambassadors return to the office to file work orders. The reporting becomes the job instead of the patrolling.
No visibility into patrol coverage
Where is the team right now? Did they cover their zones? When a stakeholder says "we never see anyone", you have no data.
Stakeholders question your value
Property owners ask what you have done for them. Without service data tied to their property, the answer is anecdotal.
Field data lives in a silo
Clean and safe data sits in one system. Property data sits in another. There is no way to connect the two.
Board reporting takes days
Pulling data from multiple sources, building charts by hand. Monthly reports should take minutes, not days.
D360 Streets replaces paper-based tracking, clunky patrol software, and disconnected spreadsheets with one mobile platform connected to your district CRM.
A day in the life of an ambassador
Open the app. Tap an icon. Submit. Under 30 seconds per service request. GPS patrol tracking runs in the background.
Start shift
Open the app. GPS patrol tracking begins automatically.
Log an issue or activity
Tap the type. Pin the location. Add a photo. Fill a few fields.
Close it or assign follow-up
Close on the spot if done. Or assign to a colleague or different team.
Connect to the district record
Every request ties to a property, business, and contact in the CRM.
Report on it automatically
Dashboards update in real time. No manual assembly needed.
This is how districts go from anecdotal reporting to real accountability.
Every service request connects to a property, a business, and a stakeholder
D360 Streets does not just collect field activity. It connects every service request, patrol route, and quality of life interaction back to the properties, businesses, and stakeholders in your District360 CRM. That is what turns a reporting tool into an accountability platform.
There are other patrol and reporting tools in the market, but most were not built for place management organizations.
Real activities. Configured for your district.
Graffiti removal
Illegal dumping
Power washing
Biohazard cleanup
Litter pickup
Quality of life interaction
Outreach contact
Business check-in
Light outage report
Custom activity type
Every district configures its own service types, categories, and workflows.
Features organized around how your team works
Create a service request in under 30 seconds
Select the type. Fill a few fields. Tie to a property or business. Pin the GPS location. Add a photo. Submit. Your team calls them service requests, work orders, cases, or tags. The system adapts.
Capture evidence with every activity
Before and after photos attached to every case. Image compression keeps file sizes manageable. Documented evidence for graffiti removal, biohazard cleanup, and every other service type.
Verify checkpoint completion automatically
Define geographic checkpoints across your district. The app detects when an ambassador passes through. Reports show which checkpoints were cleared and which were missed each shift.
See your entire team on a live map
Real-time map showing every active ambassador. See who is in the field, where they are, and dispatch to the nearest team member. Zone overlays match your district boundaries.
Prove patrol coverage across every zone
GPS tracks ambassador location throughout their shift. Supervisors search by name and date to see the patrol route on a map. Play back the route at 3x speed. See which zones and block faces were covered.
Generate board-ready dashboards without manual assembly
Total cases, trends, response times, shift comparisons, year-over-year analysis. Every widget is customizable. Subscribe dashboards to your inbox. Export for board packets and city reports.
Identify hotspots and allocate resources proactively
Heat maps show where incidents cluster. Draw geofences to isolate areas. Filter by type, date, or zone. Share hotspot data with local police. Allocate ambassadors based on where the work is actually happening.
Track every public asset in your district
Benches, trash receptacles, light poles, planters, banners, wayfinding signs. Track location, condition, and maintenance history. QR code scanning for field inspections. Assets link to properties and service requests.
What executive directors actually use the platform for
On any given day, here is how an executive director uses District360.
Patrol route playback
Search any ambassador by name and date. Watch their route animate on the map with timestamps and checkpoint markers.
Hotspot heat map
Visualize where incidents cluster across your district. Filter by type, date range, or zone. Export for police partnerships or board reporting.
Service volume by property
See how many cases were created, resolved, and pending at any property. Response times, trends, and stakeholder-ready reporting.
Our team went from paper-based tracking to real-time GPS verification. When a stakeholder says they never see us, we pull up their property and show them exactly what we have done and when.
Public Space Director · East Coast BID
Built for place management. Not repurposed from security.
Is this the right fit for your organization?
Downtown districts and BIDs
Place management organizations
Clean and safe programs
Hospitality ambassador teams
Social service outreach teams
Public space operations leaders
Best fit for teams that need better field accountability, clearer reporting, and stronger connections between service activity and stakeholder value.
From contract to go-live in 8 to 12 weeks
Most districts are live within 8 to 12 weeks, with faster rollouts possible for simpler configurations. We guide you through every step.
Discovery and workflow design
We learn your team structure, service types, patrol zones, shift schedules, and reporting needs.
App setup and configuration
We build your custom mobile app with your branding, service types, and team structure. iOS and Android.
Testing and team training
Your team tests the app in the field. Hands-on training for ambassadors, supervisors, and administrators.
Go-live and support
Your team goes live with a dedicated project manager. Ongoing support and managed services continue after launch.
Real results from real districts
Not projections. Measured outcomes from districts running on District360.
4 min
average response time, down from 7 minutes through better patrol accountability
90%
of open service requests resolved after deploying D360 Streets
30 sec
to create a service request in the field, down from 5+ minutes
80%
reduction in manual board reporting time through automated dashboards
1M+
service requests collected and reported to stakeholders and police
75+Active
districts
9 yearsDistrict-specific
development
5.0AppExchange
rating
IDASponsor &
member
ISO & SOC2Certified
PinnacleIDA Award
Frequently asked questions
Most patrol and reporting tools collect field data but store it in a silo. D360 Streets connects every service request, route, and activity back to the properties, businesses, and contacts in your District360 CRM. That connection is what makes it an accountability platform rather than a standalone logging tool.
The CRM is the backend. Service request data flows into it automatically, where it connects to properties, businesses, contacts, and board reporting. Without that connection, field data has no context. With it, you can answer "what have you done for this property?" in seconds.
Yes. Every district gets a custom-branded app with their logo, colors, service types, data fields, and team structure. Cleaning, safety, outreach, and maintenance teams each see their own interface.
There is no limit and no per-ambassador cost. Districts use D360 Streets with 4 to over 100 ambassadors. Add or remove users at any time by checking a box in the backend.
Approximately 30-50 feet in open areas. The app uses battery-optimized collection at defined intervals during the shift. GPS data is not collected outside shift hours.
Yes. The basic tier includes the mobile app and case management without GPS tracking. You can add ambassador patrol tracking, checkpoint verification, and route playback when your team is ready.
Discovery, app configuration, testing, and training. Most districts go live in 8 to 12 weeks. You get a dedicated project manager. We handle the setup. Your team focuses on learning the system.
Yes. If you are moving from TrackTick, Officer Apps, spreadsheets, or another tool, we import your historical data during implementation.
You own all data. It is stored in Salesforce under your control. Export anytime in CSV, Excel, or PDF. There is no vendor lock-in. Your data and history leave with you.
Yes. The app works on personal devices. GPS tracking only runs during shift hours and the app can auto-logout at shift end. Many districts use a mix of district-provided and personal devices.
See how D360 Streets would work for your team
We will walk through the app, patrol tracking, dashboards, and CRM connection using a real clean, safe, or outreach workflow.
