CRM Platform
Properties, assessments, contacts, board governance, and district reporting. The foundation for everything an executive director needs.
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For Presidents & Executive Directors
Know where your district stands.Prove it to your board.
District360 gives executive directors and presidents a connected view of properties, assessments, stakeholders, board governance, operations, and district performance. Board reports in minutes. Stakeholder data that does not disappear with staff turnover. One system for every department.
75+ active district customersIDA Sponsor & MemberBoard-ready reporting & dashboardsAssessment, property, & stakeholder data in one system
You answer to the board, the city, the stakeholders, and your team
As the executive director or president of a downtown district, you are responsible for everything: assessment collections, board governance, stakeholder relationships, public space operations, economic development, membership, and district reporting. You need a system that gives you a complete picture without requiring you to pull data from five different places. Most executive directors we work with started in the same place: properties in one spreadsheet, assessments in another, contacts in email, board records on paper, and no way to generate a report without days of manual assembly.
Board reporting consumes too much time
Pulling assessment data, stakeholder updates, operations metrics, and program summaries from separate sources to build a board packet. It takes days every month or quarter.
Institutional knowledge walks out the door
When staff leave, relationship history, meeting context, and stakeholder intelligence go with them. There is no shared system of record.
Assessment revenue gaps go unnoticed
Property ownership changes, missed collections, and data discrepancies are hard to catch when assessment records live in a spreadsheet.
No single view of district performance
Occupancy, assessments, operations, membership, and programs are tracked in different systems. You never have a complete picture when the board asks for one.
The information executive directors rely on every day
District360 connects properties, assessments, contacts, board governance, operations, membership, and reporting in one platform. You get a district-wide view of performance without assembling it from scattered tools.
Board reports in minutes,not days
Dashboards that pull live data from every part of the platform. Assessment collections, occupancy rates, service activity, membership trends, and program outcomes. Export for board packets. Subscribe to your inbox on a schedule. Stop assembling reports by hand.
Board governance in one place
Board members with term dates, committee structures, meeting schedules, attendance tracking with proxy, and quorum checks. Board members linked to their properties and assessments. Know who is up for renewal, who has attended, and who needs follow-up.
Assessment oversight with full visibility
Every property with its assessment amount, collection status, ownership, and year-over-year changes. Catch missed revenue and data discrepancies. Report assessment performance to your board and city with confidence.
Every stakeholder relationship preserved
Property owners, board members, sponsors, city contacts, business tenants, and community partners. Full communication history logged automatically through Outlook or Gmail. When staff leave, the relationship history stays.
Major initiatives tracked from concept to completion
Multi-year projects with projected vs actual amounts, sponsors, partners, and related properties. Capital projects, economic development programs, and grant-funded initiatives in one view. Show your board the progress without building a deck from scratch.
District health at a glance
Occupancy rates, vacancy trends, business openings and closures, assessment collections, membership retention, and service delivery metrics on one dashboard. Know where your district stands at any time.
Want to see what this looks like for your district?
We can walk through board reporting, assessment data, stakeholder management, and district dashboards using examples from districts like yours.
What executive directors actually use the platform for
On any given day, here is how an executive director uses District360.
01
Check the executive dashboard
Assessment collections, occupancy rate, open service requests, and membership renewals due. One screen. No spreadsheets.
02
Look up a stakeholder
A property owner is coming in. Pull up their record: properties, assessment history, board seat, communication history, and recent service requests at their building.
03
Generate a board packet
Export dashboards for assessment performance, occupancy trends, operations activity, and major initiative progress. Minutes, not days.
04
Review district performance
Check week-over-week trends: service requests, ambassador activity, new members, vacant spaces filled. Share a summary with your leadership team.
District360 has created real efficiencies for our organization and made it easier to showcase our impact and communicate with members. The team is responsive, helpful, and always available when we need support. I would highly recommend them.
The platform grows with your organization
D360 Streets
Public space operations and ambassador patrol tracking. See what your clean, safe, and outreach teams are doing. Report results to your board.
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D360 MemberHub
Membership and sponsorship management. Dues collection, renewals, and a branded member portal. Grow revenue beyond assessments.
ExploreD360 WebSuite
Your district website designed, built, and maintained by a team that understands downtown. Business directories, events, and available spaces.
ExploreFrequently asked questions
Dashboards pull live data from every part of the platform. Assessment collections, occupancy rates, service activity, membership trends, and program outcomes are all available in real time. Most executive directors can generate a board-ready report in minutes rather than the days it takes to assemble manually from spreadsheets and separate tools.
Everything stays in District360. Communication history, meeting notes, stakeholder context, relationship details, and institutional knowledge are all logged in the platform. When staff turn over, the next person inherits a complete record. Nothing disappears with an individual.
Yes. The executive dashboard shows properties, assessment revenue, occupancy, vacancies, service requests, membership, and major initiatives in one view. You can drill into any area for detail. You do not need to pull data from separate systems to understand where your district stands.
Every property is tracked with its assessment amount, collection status, ownership history, and year-over-year changes. You can catch missed collections, identify discrepancies from ownership changes, and report assessment performance to your board and city with data you can trust.
Yes. Board members, term dates, committee structures, meeting schedules, attendance tracking including proxy, and quorum checks are all managed inside District360. Board members are linked to their properties and assessments. You can see who is up for renewal, who has attended meetings, and which committees need attention.
No. District360 is designed for lean downtown teams. Most of our customers do not have dedicated IT staff. We handle platform setup and customization during onboarding, and managed services continue after launch for ongoing support, training, and help desk access.
Most districts are live within 2 to 4 weeks. Implementation includes discovery, data import, platform setup based on your terminology and workflows, role-based training, and go-live support. You are assigned a dedicated project manager who guides your team through every step.
Yes. District360 supports role-based views and permissions. You see board dashboards and district-wide performance. Your economic development team sees properties, vacancies, and business data. Operations teams use D360 Streets for patrol tracking and service requests. Marketing uses contact segmentation and communications tools. Everyone works from the same connected data.
Yes. Multi-year projects are tracked with projected vs actual amounts, sponsors, partners, related properties, and milestones. Economic development programs, capital projects, and grant-funded initiatives all live in the same platform. You can report progress to your board without building a separate presentation.
We walk through the executive dashboard, board reporting, assessment data, stakeholder records, and district-wide metrics using examples relevant to your organization. It is not a generic product walkthrough. We focus on the information and reporting an executive director relies on every day.
District360 works for your whole organization
Economic Development Leaders
Property data, vacancy tracking, tenant pipeline, and occupancy reporting
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Operations and Public Space Leaders
Patrol tracking, service requests, quality of life reporting, and accountability
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Marketing and Communications Teams
Contact segmentation, targeted outreach, email integration, and engagement
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Get a custom walkthrough for your district
We start by understanding your challenges, your team, and your priorities. No generic demo. No pressure. Just a conversation about what your district needs.
