Why District360 Is the Smarter Choice for Downtown Districts (And Why Jia Isn’t Enough)
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If you're managing a downtown district, you know this job is anything but simple.
You’re not just logging service calls.You’re managing public assets, property data, field teams, stakeholder relationships, and economic development—all at once.
Generic CRMs weren’t built for this.Jia definitely wasn’t.
Jia gives you field visibility—who’s on the street and what they’re logging. It’s solid for real-time check-ins. But if your goal is to run a smarter, more connected, more accountable district, you need more than visibility.
You need District360.
Purpose-Built for Placemakers
District360 was built for Business Improvement Districts (BIDs), downtown partnerships, and urban development organizations.
Everything in the platform—from field service workflows to board-ready dashboards—is designed to support the way your team works, your community functions, and your stakeholders engage.
Where most CRMs stop at tasks, District360 gives you true operational intelligence.
District360 vs. Jia: Function by Function
| Need | Jia | District360 |
|---|---|---|
| Ambassador Tracking |  |
(plus historical analysis, zone check-ins) |
| Service Request Lifecycle | |
(assign, escalate, analyze, report) |
| Property Management |  |
(track ownership, assessment, tenant mix, vacancy) |
| Stakeholder CRM | |
(manage property owners, tenants, board members, vendors) |
| Public Asset Tracking | |
(banners, furniture, signage, mapped and monitored) |
| Email Marketing Integration | |
(via Mailchimp and others) |
| Board & Committee Tools | |
(terms, roles, voting, meeting prep) |
| Dashboards & Reporting | Limited |
(real-time, customized for staff, execs, boards) |
| Website Directory Sync | |
(automatically updates business listings) |
| Custom Workflows | |
(via Salesforce Flow Builder) |
| Built on Salesforce | |
|
- Local Success Stories
- Tailored Use Cases
- Integration & Migration Synergies
Designed for More Than Field Teams
Jia helps you check if someone logged a pothole.
District360 helps you ask:
- Why are potholes spiking in one zone?
- Which property owners have recurring issues?
- How are requests trending by business type?
- What’s the full service history on a parcel?
- What does your board need to know before next week’s meeting?
With District360, you don't just react—you understand.
Everything in One Place
In District360, your operations aren’t scattered across spreadsheets and disconnected tools.
- Properties are connected to tenants, requests, and owners
- Contacts are tied to roles, committees, and histories
- Service logs feed dashboards, grant reports, and strategy
This level of integration is only possible with a platform built for how districts actually work.
Built-In Support That Doesn’t Stop at Onboarding
Most platforms leave you on your own after you set up.District360 offers dedicated, U.S.-based support to help you:
- Clean and migrate your data
- Set up custom reports and workflows
- Train your staff and street team
- Prepare for board meetings or grant applications
- Automate day-to-day admin tasks
This is more than helpful. It's a partnership.
District360 vs. Jia: Quick Decision Guide
| Need | Jia | District360 |
|---|---|---|
| Log basic 311 or service requests | |
|
| Understand service trends by property or zone | |
|
| Analyze operations activity over time | |
|
| Manage stakeholder relationships | |
|
| Track and maintain public assets | |
|
| Deliver board-ready reports | |
|
| Automate workflows and data | |
|
Final Word: You Don’t Run a Generic District—Don’t Use a Generic Tool
Jia is fine for basic task tracking.But District360 is built for districts with vision—districts that want to lead with insight, not just manage with checklists.
With District360, you get:
- Real-time + historic data
- Deep property and stakeholder visibility
- Fully integrated operations and field activity
- Live dashboards, automated reporting, and stakeholder engagement
- A support team that works as hard as you do
Because spreadsheets don’t run downtown.And field tracking alone won’t grow your impact.
See District360 in Action
District360 powers top-performing districts across the U.S., helping teams save time, connect data, and deliver results that matter.
Ready to see what smarter operations really look like?Book a demo and let’s get started.
See District360 in Action
- Local Success Stories
- Tailored Use Cases
- Integration & Migration Synergies